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Customer Stories

Trusted by leaders who demand evidence.

How coaches, HR directors, executives, and healthcare leaders use decision intelligence to make better people decisions.

Sport

Tracking decision readiness across a full season

Head Coach — Professional Sports Organization

We used to rely on gut feeling when evaluating player decision readiness under pressure. GRW gives us measurable data we can track across an entire season. The Resilience Arc alone changed how we approach post-match debriefs.
Results
  • Decision readiness tracking across 40+ game analyses per season
  • Identified pre-competition anxiety patterns 3 weeks before playoffs
  • Reduced subjective bias in player decision reviews
Business

Objective leadership candidate assessment

VP People & Culture — Fortune 500 Company

The Presence Quotient score identified exactly what we were missing in our leadership candidate assessments. It surfaces signals no interview panel can see. We now run GRW on every final-round presentation.
Results
  • Added behavioural data layer to leadership pipeline reviews
  • Reduced time-to-decision on executive hires by 2 weeks
  • Recommended adjustments adopted by 4 business units
Individual

Executive coaching with measurable outcomes

CEO — Technology Startup

I ran it on my own keynote footage and the recommended adjustments were more specific than anything my executive coach had given me in 6 months. After 10 sessions, I could see the improvement in my scores before I felt it.
Results
  • Presence Quotient improved 14 points over 10 sessions
  • Identified specific micro-expression patterns undermining board confidence
  • Decision intelligence ROI measurable for the first time
Healthcare

Early detection of clinician burnout signals

Clinical Director — Regional Health Authority

Traditional burnout surveys caught it months too late. The dual-signal approach — combining self-report with biometric analysis — gave us visibility into burnout trajectories while there was still time to intervene.
Results
  • Identified at-risk clinicians 6–8 weeks before survey scores declined
  • Reduced acute burnout episodes in participating units by 30%
  • Dual-signal approach adopted as standard wellbeing monitoring protocol
Pro Sport

Behavioural scouting at scale

Director of Player Personnel — Professional Franchise

We process press conference and interview footage for every prospect on our draft board. The Culture Erosion Index flagged a communication pattern in one prospect that our scouts had missed entirely. That signal alone justified the entire platform.
Results
  • 200+ prospect analyses during draft preparation
  • Behavioural profiles added to scouting reports for first time
  • Team chemistry signals integrated into roster construction
Business

Scaling decision intelligence across an organization

Chief Learning Officer — Global Financial Services

We needed a way to measure executive presence consistently across 400 senior leaders in 12 countries. GRW gave us an objective baseline and a common language for coaching conversations. The Hofstede cultural layer was essential for our international teams.
Results
  • 400+ leader baseline assessments in 90 days
  • Consistent measurement framework across 12 countries
  • Group Culture Psychology Layer deployed for cross-cultural team analysis

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